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WFHI review

Support jo thoda stand out hua tha

2 out of 52 of 5Verified purchaseSupport and communication

Support jo thoda stand out hua tha

Support ke liye main call kiya tha jab mujhe dialer aur calling tools mein kuch confusion tha. Initially toh mujhe laga configuration thoda complex lagega, aur sach mein mujhe baar baar apne problem ko explain karna pada alag alag agents ko, jisme meri thodi irritation badh gayi thi. Pehla call main kuch clarity nahi mili, phir reboot ke baad second call pe thoda better assistance mili, par fir bhi main fully confident feel nahi kar raha tha ki mera issue completely solve ho gaya hai. Lekin ek cheez jo achhi lagi thi woh thi ki telephonic support ne patience se meri baat suni, aur mujhe assure kiya ki issue escalate karenge. Lekin kabhi kabhi jo mujhe information mil rahi thi usme contradictory details bhi thi, jo confuse kar rahi thi. Overall support communication mujhe thoda frustrating laga kyunki consistency nahi thi aur main thoda unsure tha ki main apne workflow mein kitna smoothly aage badh sakta hoon. So, itna to kah sakta hoon ki support ka patience level thoda acha tha, bas results thode unclear the.

Ameya KapoorBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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