Support jo promise tha, uskaafi door tha real life mein
Maine expectation rakhi thi ki jab bhi problem hogi toh support team turant milegi aur mera issue samajh ke solve karegi. Par mera experience bilkul alag raha. Hotline pe baat karne mein bohot time laga aur jab finally baat hui, toh jehani lagta tha ki unka response mere specific queries se match nahi kar raha tha. Dialer issue ke baare mein poochi thi, par mujhe generalized jawab mila jo mera problem solve nahi karta tha. Invoicing related problems mein bhi clarity nahi mili, aur automated updates ne jab changes kiye toh mujhe samajh nahi aaya ki kya badal gaya. Database feature ko use karna mera daily kaam ki zarurat thi, par mujhe lagta hai ki ajeeb se log aur algorithm samajh nahi paaye mera point. Mujhe jaana pada ki asli help lene ke liye dusri jagah dekhna padega kyunki ye platform jo telephonic support offer kar raha hai wo actually mujhe face karna tha uss se match nahi karta. Main lagataar soch raha hoon ki agar agle baar support waise mile toh main struggle karunga use karte hue.