Support jo main soch raha tha, woh nahi mila
Maine socha tha ki support system straightforward aur quick hoga, lekin jab mai help ke liye call kar raha tha, toh response disappoint karne wala tha. Software ke dialing tools aur database features mein problems aaye, aur technical help lene mein kaafi time waste hua. Mujhe laga tha ki telephonic support zyada efficient aur prompt hoga, par delays aur confusing responses mile, jo frustration badha dete hain. Jo detailed training aur onboarding main expect kar raha tha, woh bhi nahi mila poora, toh shuru se hi system samajhna tough tha. Mujhe lagta hai yeh un logon ke liye suit karega jo khud se sab kuch seekhne ke liye ready hain, par agar aapko immediate aur clear guidance chahiye toh yeh shayad theek nahi rahega. Overall, support level mere standards pe khara nahi utara, aur is wajah se mera pura experience negative bana.