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WFHI review

Support jo expectations se thoda kam tha, dobara try nahi karungi

2 out of 52 of 5Verified purchaseSupport and communication

Support jo expectations se thoda kam tha, dobara try nahi karungi

Maine WFHI ka software aur telephonic support expect kiya tha to be more responsive aur helpful, par mujhe lag raha tha ki jo communication mila wo thoda disappointing raha. Support team se baat karte waqt unki clarity thodi kam thi aur jab bhi main unse help maangti thi, unke responses thode generic lagte the. Jo updates hote rahe software me, wo theek the, lekin support communication ke liye main zyada impressed nahi hui. Training to complete kar paayi thi, par jo follow-up contacts honi chahiye thi, wo utni tezi se nahi aaye. Haan, sign-up aur payment process theek tareeke se manage hua, ismein koi dikkat nahi thi. Database feature kaafi acha laga, thoda kam time users ko lagna chahiye training me. Dialer ki functionality bhi sahi thi, lekin support ki kami se pura experience thoda bekar ho gaya. Overall, software ke features achhe hain, par support aur communication expected level tak nahi tha jo maine socha tha pehle. Isi wajah se main ab dobara is service ka istemal nahi karungi.

Pratibha Mohit KothariNagaland, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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