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WFHI review

Support jo expect kiya tha, bas thoda slow tha kabhi kabhi

4 out of 54 of 5Unverified experienceSupport and communication

Support jo expect kiya tha, bas thoda slow tha kabhi kabhi

Main soch rahi thi ki support waise hi milega jaise website pe likha tha, aur overall wohi mila. Jab bhi mujhe call karke help chahiye hoti thi, log samajhne ki koshish karte the aur solution dene ki puri koshish hoti thi. Training sessions bhi achhi thi, par kabhi kabhi lagta tha ki response thoda slow hota hai jab main jaldi feedback chahti thi. Dialer ka use karna simple tha, aur database feature ne mere manual kaam ko kaafi asaan bana diya. Automatic updates bhi regularly aate rahe bina kisi dikkat ke. Payment process mujhe thoda confusing laga initially, par invoicing clear thi aur sign-up smooth raha. Overall, mujhe laga ki support system kis level tak achha hai ye exactly waise hi tha jaisa description mein diya tha, bas timing thoda better ho sakta tha. Main agle baar bhi shayad yahi service use karungi because the communication was genuine and helpful mostly, bas thoda aur tezi chahiye thi for quicker answers.

Jahnavi JaiswalJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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