Support Jamaan Hai, Par Next Time Phir Bhi Kathega Thoda Mehnat
Jab support ko call kiya tha, toh pehle toh mujhe laga sab kuch easily solve ho jayega. Lekin jab main apni problem batayi, toh unko samajhne mein thoda waqt laga aur mujhe baar-baar apni baat repeat karni padi, jo thoda thakane wala tha. Dusri taraf, jo basic information aur updates software mein diye gaye they, woh theek-thaak the; mujhe unse help mili aur software ki functionality samjhane mein madad mili. Invoice aur payment process clear thi, koi confusion nahi thi ismein. Par phir bhi, support ke liye dobara contact karna padega toh sochungi ki kitna mehnat lag sakta hai. Support staff polite the, par jab baar-baar explanations maangni padti hain, toh lagta hai ki unka response system thoda sudhar sakta hai. Overall, software accha chal raha hai, lekin jab bhi trouble aaye toh support mehnati lagti hai, isliye next time agar problem aaye toh shayad thoda patience rakhna padega. Itna mehnat toh main expect nahi kar rahi thi initial support call se.