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WFHI review

Support jaise hai, roz kaam me thoda challenging

4 out of 54 of 5Verified customerSupport and communication

Support jaise hai, roz kaam me thoda challenging

Main generally support team ke behaviour se kaafi satisfy hoon, lekin roz ke use me kuch chhote challenges aate rahe. Pehle din jab main ne sign-up kiya toh response thoda slow tha, par baad me day-to-day queries ke liye usually time par help mil jaati thi. Lekin kabhi-kabhi jab specific issues ko samjhane ki baat aati hai, toh communication thodi formal aur rigid lagti hai, jaise unke paas turant customized solution na ho. Ye thoda irritating ho sakta hai jab deadline pass ho aur turant help chahiye ho. Lekin haan, overall main yeh kahungi ki unka system reliable hai aur regular updates ne software ka performance improve kiya hai. Telephonic support par bhi agar baat karun, toh call attend karne wale usually polite hain, par kabhi support ka detailed follow-up miss hota hai. Invoice generate karna aur payment process clear hai, isme koi dikkat nahi aayi. Toh agar main apne dost ko bataun toh kahungi, kaam achha hai par support thoda zyada user-friendly ban sakta hai.

Riddhi Ketan MankadGoa, IndiaExperience: Published:
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