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Support jab problem aayi toh thoda slow tha but helpful tha

3 out of 53 of 5Unverified experienceSupport and communication

Support jab problem aayi toh thoda slow tha but helpful tha

Main bola yeh support thoda mixed experience tha. Jab main kisi technical problem ko lekar call kiya, toh initial response time thoda slow tha, jo mujhe thoda stresful laga. Lekin jab finally baat hui to support team ne patiently meri queries samjhi aur solution dene ke liye kaam kiya. Jo part mujhe sabse zyada helpful laga woh tha ki woh phone pe direct baat karne mein comfortable the, aur mujhe baar baar explain karna nahi padha. Lekin system ke communication updates inconsistent lag rahe the, jaise timely follow-up reminders nahi mile. Overall main yeh kahunga ki agar koi urgent issue aaye toh shayad kabhi kabhi delay ho sakta hai, par end tak woh support helpful thaa aur solution mil gaya. Yeh experience ek typical telephonic support jaisa tha jisme thoda patience chahiye hota hai.

Bhavesh DhawanMeghalaya, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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