Support jab galti hui tab bhi theek tha, baseline expectations puri hui
Jab bhi software use karte time mujhe koi dikkat hui, toh support team se baat karna thoda sa smooth tha aur responses time par mile. Kuch baar automatic updates ne thodi problem create ki, par support ne calmly unko handle kiya. Jo support mila, woh zyada complicated nahi tha aur jyada tension nahi leni padi. Yahan tak ki agar kisi cheez mein mistake hui, toh bhi unhone patiently explain kiya ki kaise fix hoga, bina zyada jhanjhat ke. Main ye nahi kahungi ki wo exceptional service thi, par jo basic communication chahiye hota hai, wo mila. Mujhe lagta hai ki agar again use karna pade toh main karungi, kyunki support ke saath gul milke kaam chal jata hai. Needless to say, agar bare level pe support thoda aur proactive hota toh aur better hota, lekin overall ye experience thik tha.