Support itna thakane wala tha ki shayad sabko suit na kare
Maine support ko kai baar call kiya, lekin har baar mujhe bar-bar apni baat repeat karni padi. Waiting time itna zyada tha ki soch rahi thi ki itni der kyu lagti hai. Kabhi call attend karte hain toh response utna acha nahi lagta tha. Shayad mere liye ye system nahi bana, kyunki mujhe lagta hai ki agar koi jaldi se solution chahiye toh yahaan patience bohot zaroori hai. Har ek baar jab phone uthate hain toh start se apni problem explain karni padti hai, aur lagta hai wo pehli baar sun rahe ho. Thoda confused hu ki ye process har kisi ke liye suit karega ya nahin. Software mein jo dialer feature hai, wo toh theek tha, par jab kuch update aaya tab usmein problem aayi aur support team samjhane mein fail rahi. Mujhe lagta hai ki agar koi baar baar wait karna chahata hai aur repeatedly apni baat batana chahata hai toh fir yahaan aana chahiye. Mere liye thoda frustrating experience raha jo lagatar nahi hona chahiye.