Skip to main content

WFHI review

Support itna slow tha, kitna wait karwaya!

1 out of 51 of 5Verified purchaseSupport and communication

Support itna slow tha, kitna wait karwaya!

Yaar, seriously, support team se baat karte karte itna time waste hua ki mera patience khatam ho gaya. Pehle toh mujhe jo steps diye gaye the, wo bilkul sensibly arranged nahi the, matlab main confused hi thi. Onboarding ke dauran mujhe baar baar wohi cheeze repeat karni pad rahi thi, aur har baar response aane mein late hota tha. Dialer setup karne mein bhi mere samay ki badi barbaadi hui, kyunki software ne acche se samjha hi nahi mera workflow. Database feature ko implement karne ki koshish ki, par automatically updates ne sab confuse kar diya. Support se jab poocha, toh lagta tha unko bhi pata nahi hai kya karna hai. Invoicing aur payment process thoda complicated tha aur koi clear guidance nahi mili. Weekend tak ye sab process chala, aur mujhe laga ki main koi software nahi, time waste kar rahi hoon. Mujhe lagta hai ki agar order mein aur clarity hoti aur support thoda zyada efficient hota, toh shayad main abhi itni pareshan na hoti.

Diya MohanSikkim, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy