Support itna lamba nahi chala jitna socha tha
Main support ke bare mein soch rahi thi ki thoda lamba process hoga, bohot waiting aur repetitive explanation lagegi. Lekin iska experience sirf itna nahi tha. Pehle free software support kaafi expect karte hain ki slow milega, par WFHI ki telephonic support fast thi overall. Communication clear thi aur sab kuch samjhane ki koshish achhi thi. Kabhi kabhi expectation ki jagah thoda alag hua jab technical cheez clear nahi hui. Lekin phir bhi, queries ka main jawab timely mila, jo surprisingly acha tha. Onboarding aur training ke dauran jo dikkat aayi, us par help lene mein koi problem nahi hui. Payment process thoda detailed laga, par invoice samajhna asaan tha. Jab automatic updates aaye to thoda adjust karna pada, par help se manageable ho gaya. Overall support ka time jitna maine socha tha usse kam laga, jo achha tha kyunki kam waiting ki wajah se better laga feel. Agar future mein bhi aise hi support mile, toh shak nahi ki main khush rahoongi unki service se.