Support itna fast expect nahi tha, mujhe frustrate kiya
Main soch rahi thi ki support jaldi milega jaise advertisement mein bataya gaya tha, par asli mein response mein bahut delay hua. Jab mein pehli baar dialer pe problem face kar rahi thi, toh help ke liye call kiya tha, par 24 ghante se zyada lag gaye solution milne mein. Aur training sessions ke schedule ko lekar bhi koi clear communication nahi thi, jisse confusion badh gaya. Jo database feature mujhe mila tha, usko samajhne mein bhi jyada samay gaya kyunki proper onboarding support available nahi tha. Payment aur invoicing process sahi tha, par baki cheezein disappointing thi. Mujhe laga tha ki ye software se related questions ka response time short hoga, par woh ideal expectations se kafi door nikla. Overall main sirf invoicing aur software base ko thoda acha mantI hoon, baki sab frustrating raha.