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Support itna alag tha jitna maine expect nahi kiya tha

1 out of 51 of 5Verified customerSupport and communication

Support itna alag tha jitna maine expect nahi kiya tha

Maine pehle doosre software support ko use kiya tha jahan se mujhe lagta tha ki support practical aur easily samajh aane wala milega. Lekin aapka support team mujhe lagta hai ki us se kaafi alag raha. Jab maine phone kiya to pehle response time bohot lamba tha, jis se mera patience test hua. Fir jab baat hui, technical solutions itne straightforward nahi mile jitna maine socha tha; lag raha tha ki mujhe sab kuch khud samajhna padega. Kabhi kabhi lagta tha ke communication mein clarity ki kami hai, jisse main confuse ho gaya tha. Ye support abhi meri expectation ke mutabik nahi tha, khas kar jab mujhe important feature updates aur database help chahiye thi. Mujhe laga ki main better guidance ya quick solutions paunga par wo kuch zyada impossible tha yahaan. Toh yeh experience mere liye surprise tha, kyunki maine socha tha support thoda zyada user friendly hoga jaise ki pehle use ki hui services mein tha. Is wajah se mai shayad future mein support ke liye itna bharosa nahi karunga.

Dinesh BhattacharyaPuducherry, IndiaExperience: Published:
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