Support itna achha nahi tha, dobara nahi karti
Maine support team se contact karne ki koshish ki thi jab mujhe apni queries ka solution chahiye tha, par jo response mila wo mere expectations se bahut door tha. Mujhe laga tha ki jitna detailed training aur documentation diya gaya hai, uske hisaab se support bhi prompt aur informative hoga. Lekin actual mein support lines par wait zyada thi aur jo answers mile woh superficial the, jo mera issue solve nahi kar paaye. Mujhe lagta tha ki main jab phone uthake unko samjhaungi toh meri baat ko dhyaan se sunege, par bhale hi polite they par clarity missing thi. Ye experience mujhe bahut frustrated kar gaya aur main soch rahi thi ki kya aage bhi ye process follow karna chahiye ya nahi. Honestly, main is experience ke baad dobara shayad contact nahi karungi.