2 out of 52 of 5Verified purchaseSupport and communication
Support itna acha nahi tha, expected better service
Pehle jo support main use kar rahi thi, uske comparison mein yeh software ki support kaafi disappointing raha. Calls ka response time slow tha aur kabhi kabhi queries ka jawab vague milta tha. Support team ki communication thodi limited aur unka follow-up bhi consistent nahi tha. Training material mein kuch points clear nahi the, jise samajhne mein dikkat hoti thi. Dialer tool aur database features ache hain par jab koi problem aati hai toh support se resolution lene mein time lagta hai. Mujhe laga tha ki WFHI ka support zyada proactive hoga. In sab cheezon ke bawajood, software ka interface aur automatic updates theek hain. Overall, main zyada support expect karti thi, par shayad mera experience alag raha.