5 out of 55 of 5Verified purchaseSupport and communication
support is pretty steady day to day
In my experience with WFHI, the support side of things hasn’t been perfect but it stays pretty reliable day to day. It’s not just about that first call where you might get a quick answer but more about how you can reach them and get things sorted as you keep using the software. They don’t always answer instantly but if you’re patient, the team does come through. I’d say it’s the kind of thing I’d tell a friend who’s curious about the software support: it’s decent, steady enough to trust on regular use though not flawless by any means.