3 out of 53 of 5Verified customerSupport and communication
Support is okay, good for some but might frustrate others
The telephonic support was generally helpful, but at one point I had to explain my issue more than once, which was frustrating. On the positive side, once they understood the problem, the guidance was useful and clear, allowing me to better use the dialer and database features. The waiting time on calls wasn’t always consistent; sometimes it was quick, other times longer. I think this support system suits those who don’t mind occasional delays and who prefer talking through issues directly. However, for those who expect instant responses or minimal repetition, this might not be the best fit. The overall experience had its ups and downs but was serviceable for day-to-day questions.