Support is hit and miss, just like I told a friend
After using the software for a couple of weeks, I noticed the calling tools mostly worked as expected, but occasionally the dialer would freeze during long sessions. The database feature integrated well enough into my daily workflow, making contact management simpler, yet sometimes updates caused unexpected glitches requiring a restart. I relied on telephonic support a few times; the agents were polite and generally helpful, but response times varied. The automatic updates delivered new features I appreciated, even if the occasional bugs dampened the experience. Signing up and managing invoices was straightforward, though I did find the initial onboarding process a little confusing at first, taking longer than I hoped to fully grasp. Overall, some things worked smoothly, like the training modules which were clear and concise, but other areas like call stability left me wanting more consistency. I would recommend considering this service only if you can tolerate some trial and error in the early days, as it is reliable most days but not fully seamless yet.