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WFHI review

Support is hit and miss but usually sorts things out

3 out of 53 of 5Verified customerSupport and communication

Support is hit and miss but usually sorts things out

From day to day use, I noticed the support team was pretty helpful on many occasions, especially when I had questions about invoicing or the dialer setup. They sometimes took a while to respond, which could be frustrating if I was in the middle of something important. However, once I got a hold of someone, they communicated clearly and walked me through the steps patiently. The software itself was stable overall, with automatic updates usually improving the interface without causing interruptions. That said, there were a few days when the calling tool behaved oddly, requiring me to restart it or log back in. So, the reliability wasn’t perfect every day, but the balance of quick fixes and persistent issues made for an okay experience. Ultimately, the support helped smooth out the bumps, even if it wasn’t flawless at all times.

Darshan VargheseHimachal Pradesh, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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