Support is helpful but might not suit everyone
The telephonic support offered was generally helpful and practical. When I called with questions, the explanations were clear enough to solve most issues during the call itself without needing follow-up. However, the support style seemed more suitable for those who are somewhat familiar with the terminology and workflow. If you are a complete beginner, it might feel slightly overwhelming because the instructions can be very direct and focus on functionality rather than detailed basics. Also, the turnaround to get priority assistance was decent but not instant. For people who want quick resolutions and stepwise walkthroughs, this might not be the best match. Still, for those who want practical, to-the-point clarifications during use, this support should work well. Overall, I think the communication did the job it was meant to do, but tailoring to diverse customer knowledge levels could be improved.