3 out of 53 of 5Verified purchaseSupport and communication
support is fine but daily responses could improve
I have been using the customer support for a few weeks now and while they respond adequately, the day-to-day communication leaves something to be desired. For instance, on some working days, I noticed delays in receiving answers which impacted how quickly I could move forward. The dialing tools function well but clarifications about settings often required follow-ups, which got tedious. Overall, the support team fulfills their role but improving the swiftness and clarity of daily exchanges would significantly boost the overall experience and reduce frustration from waiting on simple questions.