Support interaction took some effort, might still need help again
Reflecting back, the support experience had its ups and downs. Initially, when I reached out for assistance with setting up the calling tools, the agent was patient and clarified my doubts well. But at times, the responses felt automated or delayed, which made me wonder if I would face similar issues the next time I need help. The telephonic support line was somewhat helpful, though not consistently so. Also, the automatic updates introduced some unexpected changes to the software interface, which added a layer of confusion for me. Because of that, I think I might require assistance again in the future. The sign-up and invoicing process was clear and straightforward, which was a relief. Overall, it wasn’t a bad experience, but it took a fair amount of my time and effort. I’d say the support is there, but it might not always be as quick or comprehensive as I hoped.