Support initial process mein bohot delay raha
Main waise toh WFHI ki software aur training se kaafi ummeed lekar shuru hua tha, lekin mujhe afsos hai ke support aur communication mein kafi dair hui. Sign-up ke baad jab main onboarding process shuru kar raha tha toh multiple baar maine help ke liye call kiya. Par response milne mein der lagi, jiski wajah se mera poora setup delay ho gaya. Bahut baar telephonic support connect hone mein kaafi waqt lagta raha, aur jab unse baat hoti bhi to solution milne mein bhi vaqt lagta tha. Jo training di gayi thi usmein support ka role bahut highlight kia tha, lekin practical mein mujhe lagta hai wo standard maintain nahi ho raha tha. Yehi wajah hai ki main sochta hoon ki agar yeh sab jaldi hota toh shayad mera overall experience better hota. Database aur calling tools ke sath kaam karne mein bhi thoda rukawat aayi kyunki mere doubts nahi sulajh paaye the timely assistance ki wajah se. Payment aur invoicing ka process thoda clear tha, par support ke response time ke bina wo fayda uthana mushkil tha. Pure experience ko dekhte hue main honestly kahunga ki support ki delay ne meri overall impression ko negative kiya.