Support info and docs missing clear categories
I found it difficult to locate the exact support information I needed on their portal. The search function was limited and the categories seemed unclear or overlapping. There was basic documentation but it did not cover my specific questions about using the dialer efficiently. Without direct guidance, I felt stuck and this slowed my learning. Overall, the support resources lacked the clarity and depth I was hoping for. They should improve organization and add more detailed tutorials for easier navigation and faster help.