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WFHI review

Support hours thode mismatch lage but overall usable experience tha, try karunga fir bhi

3 out of 53 of 5Verified purchaseSupport and communication

Support hours thode mismatch lage but overall usable experience tha, try karunga fir bhi

Support and communication ki baat karoon toh mujhe laga ki jo log subah se shaam tak ya standard office hours mein kaam karte hain, unke liye timing sahi hogi. Lekin mera kaam kabhi kabhi late raat tak chalta hai, toh telephonic support lene mein thoda dikkat aayi, kyunki availability limited thi. Jo baar maine contact kiya, generally response pasand aaya, aur queries ko patiently handle kiya gaya. Lekin jitni baar mujhe call karni padhi, har baar wahi details deni padti thi - thodi repetitive lagti thi baatein. Software updates automatic aate rehte hain, isi wajah se mujhe khud manual updates ki chinta nahi karni padti. Overall, agar aap normal office hours mein use karte hain toh ye support system kaafi achha kaam karega. Main next time bhi use karunga software, kyunki features productive hain, bas support timing mein thoda flexibility chahiye hota toh aur better hota.

Prakash DalviNagaland, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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