Support hours thode different the par fir bhi kaafi help mili
Main soch rahi thi ki support shayad mere kaam ke ghanton mein easily available nahi hoga, kyunki main raat ya weekend mein jyada kaam karti hoon. Lekin actual mein unka telephonic support kuch alag waqt par bhi mil gaya jo mere liye kaafi achha tha. Kabhi kabhi main jab dialer ya database ko use kar rahi hoti hoon toh kisi choti problem ke wajah se ruk jaata hai, toh main turant call karti thi aur support wale log easily mil jaate the. Ye batane ki zarurat hai ki wo thode time delay ke saath response karte the, par expected se jyada der nahi lagti thi. Wo genuine lage jab mein unhe apne workflow ke baare mein bata rahi thi. Support ke alawa software ka hi overall flow seamless tha, aur sign-up ke baad invoicing bhi easy thi. Thoda aur coverage agar hota weekend ke din, toh aur achha lagta. Lekin phir bhi main khush hoon ki jo hours mein expect kar rahi thi, us hisaab se kuch sara support available tha mujhe.