Support hours thik-thak, but perfect nahi
Mujhe lag raha tha ki jo support timing hai, wo meri working hours ke aas-paas fit hogi, par thoda hatke tha. Call karne par kabhi kabhi support available milta tha, aur kabhi intezaar zyada karna padta tha. Kabhi quick response mila toh kabhi delay ho jata. Mera kaam flexible hai, isliye chah raha tha ki support bhi ussi according responsive ho, par wo hamesha possible nahi hua. Dialer aur database ke features acchi tarah se integrate ho rahe the, ye point mujhe acha laga. Training sessions achhe the initially, par jab practical use mein aaya toh thodi kami mehsoos hui. Payment aur invoicing ka process simple tha, koi extra confusion nahi tha. Automatic updates ka effect thoda unnoticeable raha, par consistent rehta tha. Overall, support thoda miss match lagta tha mere working pattern se, but training aur software ke features mujhe useful lage. Shuruaat mein kaafi expectations thi support ko lekar, par thodi flexible timing milti to better experience hota. Koi major problem nahi thi, par ideal fit bhi nahi tha mere liye.