Support hours thik hain but kabhi-kabhi timing fit nahi hoti
Mere kaam ke timings dekhte huye support service kaafi mixed experience rahi. Jab main apna workflow remote setup kar rahi thi, toh support phone par available tha par unka timing hamare peak work hours se thoda mismatch karta tha. Boolean mein, jab mujhe urgent help chahiye thi dialer ya database ko lekar, toh kabhi kabhi lagta tha ki support band ho chuka hai. Training sessions toh informative the aur software ki onboarding flow sahi chal rahi thi, par real-time issue resolution mein delay hua. Auto updates ka feature achha tha, software ko update rakhta tha bina zyada rukawat ke. Support team ki baat karein toh unka telephonic response generally theek tha, par mujhe lagta hai ki agar thode flexible support hours hote toh mere workflow ko aur acha faida mil sakta tha. Invoicing aur payment process smoothly chal rahi thi, ismein issue nahi tha. Kuch calls mein dialer thoda slow hua, lekin training ke baad improvements dikhe. Toh overall, support kaam karta hai lekin hamare actual work schedule ke hisaab se thoda aur reliable hona chahiye tha.