Support hours thik hain but full coverage nahi hai
Mujhe support ki timing ko lekar mixed feelings hain. Support team se baat karna jab main kaam kar rahi hoti hoon tab kaafi baar mushkil hota hai kyunki timing mere kaam ke hours ke saath perfectly match nahi karti. Kabhi kabhi support available hota hai, toh queries solve ho jati hain, lekin kai baar main unscheduled break mein pad jati hoon. Ye depend karta hai ki main kab apni call aur database ka kaam kar rahi hoon. Communication mein clarity thi aur help dena team ka kaam acha laga, par main sochti hoon ki agar support hours thode flexible hote, toh bahut faida hota. Training ke time bhi mujhe laga ki kuch topics pe baad mein hi help milti thi, jo shayad scheduling ke wajah se tha. Technology updates kaam ke dauran automatic aa jate hain, jo positive side hai, magar technical queries mein kai baar mujhe delay mehsoos hua. Overall practical check karne par, support system kaam ke hours ke dauran thoda uneven experience diya, jiski wajah se kabhi-kabhi frustration hota hai. Verdict bas ye hi hai ke support fit to some extent karti hai, par full alignment chahiye jo abhi missing hai.