support hours theek nahi lage, dobara try karna mushkil hoga
Mainne support team ko multiple baar contact kiya jab mujhe problems samajhne thi, par mujhe pata chala ki unka working hours meri kaam ki timing se match nahi karte. Jaise ki mainsha office hours ke baad zyada free hota hoon, par woh support phone band milta tha. Ek din toh mujhe late night bhi call karna pada, lekin koi jawab nahi mila. Phir agle din din ke waqt call karne par thodi help mili, par tab tak mera kaam ruk gaya tha. Training ke dauraan bhi jab koi technical problem aayi, toh kyunki support unavailable tha, uss waqt learning disrupt ho gayi. Mujhe lagta hai ki agar unhone thode flexible ya extended support hours diye hote, toh ye sab problems avoid ho sakti thi. Mainne socha tha ki main future mein fir se waisa same service use karunga, par ab mujhe doubt hai. Shayad main kisi alternative option dhoondhunga jo mere kaam ke timing ke hisab se suit kare. Overall staff ki help sincere thi, par timing mismatch ki wajah se main zyada fayda nahi utha paya.