Support hours theek, lekin thoda mixed raha
Mujhe laga communication thik rahega lekin kuch issues aaye. Sign-up ke waqt invoicing samajhne mein thoda time laga, kyunki support team ke available hours mere kaam ke timings se match nahi karte the. Kabhi kabhi main jab queries bhejti thi toh response late milta tha, jis se thoda frustration hua. Lekin jab support mile, toh generally helpful thi, especially jab automated updates ke baad kuch features ko samajhna tha. Training sessions bhi kaafi madadgar thi, even agar unka timing perfect nahi tha. Dialer aur database ka integration mere daily workflow mein fit hua, which was a positive aspect. Payment process bhi smooth tha, lekin thoda slow lagta hai kabhi-kabhi. Overall, support hours thoda flexible hote toh better hota, especially jab remote kaam kar rahi hoon. Phir bhi, system ka kaam accha tha par communication thodi jagah improve kar sakti hai.