Support hours theek hain par meri timings se match nahi karte
Maine support aur communication ke baare mein apna opinion dena chahunga. Mujhe lagta hai ki support team available hai, par unke working hours mere kaam ke hours se match nahi karte. Mera main concern yeh tha ki jab main kaam kar raha hota hoon, toh kabhi kabhi urgently software ya dialer ke kisi feature mein problem aati hai, lekin support ke contact karne ke liye unka schedule bond nahi hota mera din ke time ke saath. Jo telephonic support ka experience raha, wo timely responses toh deta tha, par window limited thi. Mai samajhta hoon ki scheduling flexible honi chahiye taaki hum jaise remote workers ko zyada suvidha mile. Onboarding ke dauran bhi training sessions fixed hours mein hi hote the, jo mere liye thoda inconvenient tha kyunki main shift work karta hoon. Kuch cheezein main khud hi software ke features samajhne ki koshish karta hoon, lekin agar support timing mere kaam ke saath better align ho toh ye experience aur accha ho sakta hai. Mujhe lagta hai ki WFHI ko unke support availability ke hours par dhyan dena chahiye taaki users ko zyada help mile jo different timings par kaam karte hain. Overall, service decent hai, lekin thodi aur flexibility chahiye.