Support hours samajhne mein thodi mushkil thi, thoda effort laga
Maine socha tha ki support timing transparent hogi aur wo mere kaam ke dauran accessible rahegi, par jab actual mein support lene ki koshish ki toh thoda mismatch mila. Woh hours jab mujhe training ke baad help chahiye thi, wo support thoda different time pe available tha. Phir bhi, jab support mila toh relatively acha tha — unhone meri problem dhyan se sunnhi aur guide kiya ki dialer settings kaise adjust karni hain. Lekin yeh steps lene ke liye mujhe 2-3 calls karni padin, jo mera kaam ke time ko disrupt karti thi. Main maanna hoon ki software aur database access toh smooth tha, par support ki availability ko thoda aur sync karne ki zarurat hai with real working hours. Yeh thoda inconvenient tha lekin main ye bhi samajh sakti hoon ki shayad aap abhi optimize kar rahe ho is aspect ko. Pure effort ke baad hi mujhe satisfactory guidance mili jo main aage bhi use kar sakti hoon.