Support hours sabse badi dikkat, rest mila jula tha
Main WFHI ki telephonic support pe rely kar raha tha par working hours exactly meri timing ke saath match nahi kar paayi. Main samajhta hoon ki support team ka effort bhi achha tha aur queries ka response status thoda theek tha. Lekin jab main urgent help chahta tha during peak working times, toh aksar accessible nahi hota tha, jo kaafi frustrating tha. Unka software aur dialer tools apne kaam thode had tak kar rahe the, aur automatic updates bhi time par mil rahe thay. Lekin support availability ki wajah se mere liye overall use thoda mushkil ho gaya tha. Agar support hours flexible hote ya actual India ke kaam karne wale timings ko cover karte toh behtar hota. Isliye main WFHI ki service ko mixed feel deta hoon, kyunki technical side theek thi, par customer support timing issue badi thi.