Support hours okay hain par thodi flexibility chahiye
Jo support available hai wo kaafi helpful hai waise, par jo timing hai wo thoda limited lagti hai mere liye. Main generally different time pe kaam karta hoon, toh kabhi baar jab online ya phone support chahiye hota hai toh wo easily available nahi hota. Dusri taraf, jo bahut necessary queries the, wo promptly solve ki jaati thi jab support mila tha. Matlab agar main office ya fixed working hours mein use karta hoon, toh support fit baithti hai, par flexible working hours wale ke liye ye thodi problem create karti hai. Support team ne har bar attempt kiya meri queries ko jaldi clear karne ka, toh ye faida bhi milta hai. Par mujhe lagta hai ki thodi aur extension honi chahiye service hours ki, jisse late evening ya weekend pe bhi contact kar sakun aur turant help le sakun. Maybe automatic updates ke process ko bhi is hisaab se design karna chahiye jisse wo low-usage hours mein ho jaaye. Mujhe lagta hai ki is product ke sath kaam karne wale log jo standard business hours mein hain, unke liye pura support system adda jaisa hai. Par jin ka schedule mixed hai, unhe thoda adapt karna padega. Overall, support ka level acha hai, bas hours wise better karne ki zaroorat hai.