5 out of 55 of 5Verified customerSupport and communication
Support hours matched my actual working time
The telephonic support timing was as per my schedule which I did not expect. I work mostly during early mornings and late evenings, so I was skeptical initially about reaching out when needed. However, the support team was available and responsive during these unusual hours for me. There were no delays in responses or callbacks. The invitations for training sessions were also scheduled around these timings, which fit perfectly. This made coordinating calls and database queries easier during my working hours. The communication was clear and concise with no unnecessary delays or complications.