Support hours matched my actual kaam timing
I was initially soch raha tha ki support shayad rigid hours pe hoga, jo mere work schedule se match nahi karega. But jab main actual mein try kiya WFHI ki telephonic support, toh pata chala ki ye kaafi flexible tha aur generally mil jata help during my working hours. Compared to other services, jahaan sometimes support band hota hai jab mujhe urgent help chahiye, yahan ka jawaab timely aur dostana tha. Jab bhi main call karta tha, mujhe lagta tha ki samajh kar aur patient tarikay se mera issue listen kar rahe hain, jo mere liye bahut important tha. Though support hours ka thoda aur extension helpful hota during late evenings, overall it was aligned decently with standard remote working routines. Automatic updates bhi bina rukawat aate rahe jo kam ko uninterrupted rakhta tha. Agar kisi bhi samay dikkat hoti, to I felt confident ki jaldi koi support milega jo mera kaam smooth rakhega. Toh expectation aur reality dono kaafi close the, jo main bilkul appreciate karta hoon.