Support hours kabhi bhi mere liye sahi nahi rehte
Maine socha tha ki support mujhe jab bhi problem aaye call kar ke help karega, lekin unfortunately mera working schedule aur support ke available hours match nahi karte hain. Jab main free hota hoon tab support band hota hai, toh main unse baat hi nahi kar pata. Dialer aur calling tools ko samajhne mein thodi mushkil hui jab maine support ko reach karna chaha, par wafadar timing na hone ki wajah se mera kaam delay hota raha. Training material theek tha, par kisi bhi doubt pe turant guidance nahi mil paayi jo thoda frustrating tha. Database feature thoda complicated laga, aur automatic updates bhi mujhe kabhi samajh nahi aaye ki unka effect mera current data pe kya hoga. Invoicing aur payment straight forward the, lekin support ke bina mujhe lagta hai ki main poora fayda nahi utha pa raha hoon. Overall, mujhe lagta hai ki support timing ko thoda flexible hona chahiye, warna ye software mere liye us level ka helpful nahi hota.