Support hours kaafi theek hain
I have been using the software and attending the training sessions regularly and overall, main satisfied hoon with the telephonic support provided. Jo timing mein kaam karti hoon, typical office hours ke andar, woh samay support available rehta hai, which is important to keep the workflow smooth. Kabhi kabhi thoda delay hota hai response mein but that’s understandable given the workload. The communication was generally clear, especially during onboarding jahan pe sab kuch explain kiya gaya tha step-by-step, making it easier for me to understand without rushing. The dialer aur database feature didn’t create issues during my working hours because support team was responsive to queries. Invoice and payment process bhi straightforward thi, par main expect karti thi ki thoda aur fast updates hoon software mein. That chhed-chhad mein thoda time laga but nothing too serious. I must say, the hours support is open are well aligned with my schedule, which made it convenient to ask doubts and get clarifications. Bas ek chhoti si request hai, ki maybe longer support hours hone chahiye for those jo irregular hours pe kaam karte hain. Otherwise, the experience was quite positive.