Support hours kaafi surprising the
Support ke hours mere kaam ke hisaab se bilkul fit nahi baithe. Jab phone uthata tha ya call karta tha, toh ya toh line busy thi ya support band tha. Unke office timings se main apna shift misal ke taur pe match karne ki koshish karta raha, lekin woh time mere liye kaafi inconvenient tha. Dialer ke use mein jab problems aayi toh unhe jaldi solve nahi kar paaya. Software ke automatic updates ne thodi der ke liye mera workflow disrupt kiya, aur mujhe khud se hi database feature ke bugs ko tackle karna pada. Sign-up aur payment process theek tha, lekin support ki timing dekh kar samajh aata tha ki main acche se help nahi lega apne normal working hours mein. Thoda aur convenient aur elastic support hours helpful hote. Bas yeh baat mujhe sabse zyada surprise kiya.