2 out of 52 of 5Verified customerSupport and communication
Support hours just okay for me, could be better
Honestly, the support hours are a bit problematic for my schedule. I work at odd hours and often find that when I need help, the telephonic support is unavailable. That said, when I have been able to reach them, the communication was polite and they tried to assist well. I like that there’s a priority assistance option, but its timing still didn’t fit my working hours consistently. Hopefully, there’s scope for extending support availability since remote work sometimes requires flexible help. Overall, I found the current system somewhat limiting, but not completely unusable. I’d tell a friend that it’s okay if you work standard office hours, but may not be totally convenient otherwise.