3 out of 53 of 5Verified purchaseSupport and communication
Support hours ek dum perfect nahi hain
Maine support team se contact kiya jab mujhe dialer ke saath thoda problem aaya during kaam ke ghanto mein. Us waqt unka response time thoda slow tha, shayad kyunki mera kaam zyada late evening hota hai. Support agent ne toh madad ki, par woh turant available nahi tha jaise mujhe chahiye tha. Baaki ke dinon mein, jo automatic updates aate hain aur jo training material diya gaya hai, woh thik tha, aur mujhe lagta hai ki system kaafi helpful hai. Lekin support timings mere kaam ke hisaab se perfect nahi lagte. Overall, experience average hai; support available toh hai, par har waqt nahi. Matlab main kahunga ki yeh situation mein thoda improvement ho toh better hoga, baaki sab kuch theek chal raha hai.