3 out of 53 of 5Verified purchaseSupport and communication
Support hours didn't always align with my day
I noticed that during the hours I usually work, reaching support was hit or miss. Sometimes the telephonic assistance was available during my active work session, which helped resolve software glitches quickly. Other times, they seemed offline or busy, so I had to wait until my schedule adjusted to their availability. This moment of mismatch clicked when I realized I needed to shift my query timing to overlap with their support hours for best results. So, fitting this support into my day wasn’t always smooth, but knowing when to call made a difference in getting help faster.