1 out of 51 of 5Verified purchaseSupport and communication
Support hours bilkul suit nahi karte
Mujhe lagta hai ki jo telephonic support ka timing hai, wo mere kaam ke hours se match nahi karta. Training lene ke dauraan, jab mujhe koi doubt hua toh support available nahi tha, is wajah se mujhe bahut frustrate feel hua. Woh jab bhi milta, toh poora samay mera kaam band kar ke call karna padta tha, jo ki har roz possible nahi tha. Onboarding flow thoda complicated tha, lekin support ki kami se delay hua aur training ka maqsad adhoora reh gaya. Agar ye timings flexible hote toh main use karne mein zyada comfortable feel karti. Abhi bhi lagta hai ki yeh product kaafi achha hai, par support hours par kaafi kaam ki zarurat hai agar humare jaise log jo fixed hours mein kaam karte hain, unke liye use karna ho toh.