Support hours bilkul mere kaam nahi aaye
Main usually apne kaam ke hours raat ko karta hoon, lekin support team ke hours bilkul mere routine ke hisaab se set nahi hain. Jab maine help leni chahiye thi, toh support available nahi tha, jis se bahut frustration hui. Sign-up process to thik tha par jab software mein koi issue aaya toh support call karna mushkil ho gaya. Database aur dialer ke kuch features samajhne the, lekin unke telesupport ke time mismatch ki wajah se main unhe resolve nahi kar saka. Training bhi valuable thi magar agar support timings flexible hote, toh zyada acha hota. Automatic updates se bhi thoda problem hua, par uspar support available nahi tha jab mujhe zarurat thi. Overall main support timing kaafi disappointing paya, jo meri working hours pe bilkul fit nahi baithta. Ye unexpected tha and main is wajah se rating low rakh raha hoon.