Support hours bilkul mere kaam ke nahi the, aur problem samajh nahi aayi
Mujhe lag raha hai ki WFHI ka support system mere work hours ke hisaab se bilkul fit nahi baithta. Jab maine phone kiya, support toh mil gaya, par timing galat thi. Main apne kaam ke dauran unse baat nahi kar paaya kyunki unka support window mere sham aur raat ke practical hours mein nahi tha. Ye baat clear hone par mujhe frustration hua kyunki main expect kar raha tha ki jab bhi zarurat padegi, help mil jayegi. Dialer aur calling tools chalane mein jab koi issue hui, toh support se baat karna mushkil tha due to timing mismatch. Signing up aur payment process fine lage, lekin jab actual software use karne ki baari aayi toh mujhe lag gaya ki yeh match nahi karta mere schedule ke saath. Automatic updates aur database feature ki baat chhodo, agar support ka time flexible nahi hoga toh software ka use karna mushkil hi rahega. Main kisi ko recommend nahi karunga agar unka work schedule support hours ke bahar hai. Ye hi waqt tha jab mujhe pata chal gaya ki yeh mera solution nahi bana.