Support hours bilkul mere kaam ke hisaab se nahi the
Jab maine telecom support se contact kiya tha, tab wo hamare working hours ke bahar hi available tha. Main roz subah se shaam tak kaam karta hoon, lekin unke support ka time se mismatch tha, jis wajah se mujhe baar baar missed calls aur messages ka samna karna pada. Jabhi maine unko call kiya, to response thoda slow mila, aur mujhe apni problem baar-baar explain karni padi. Database feature ke bare mein poochha tha, par wo turant help nahi kar sake. Dialer ke issues bhi the, aur unka manual guidance koi khaas help nahi kar paaya. Training sessions theek the, par woh mere specific issue ke liye customized nahi the. Thoda aur flexible aur accessible support hona chahiye tha, especially un logon ke liye jo 9 se 6 ke alawa time slots mein kaam karte hain. Overall, main yeh samajhta hoon ki support aur communication ka ek bada gap tha, jisse meri working routine ke hisaab se fit nahi baitha.