2 out of 52 of 5Verified customerSupport and communication
Support honest tha but thoda confidence kam tha at end
Mujhe WFHI ka telephonic support mila, aur wo prompt tha jab maine pahli baar sawaal puche. Lekin jaise jaise din gujre, mujhe lagne laga ki support kaha thoda inconsistent ho gaya hai. Kuch queries ka jawab mil gaya bina kisi dikkat ke, par kuch baar toh mujhe lag gaya ki samajhne me thodi takleef ho rahi hai support wale ko. Onboarding process tha kaafi simple, aur updates bhi time pe aate rahe. Jo cheez acchi lagi, wo tha ki payment aur invoicing process clear tha aur confusion nahi hui. Overall, mujhe lagta hai ki support system me thoda improvement hona chahiye jisse customer ko zyada confidence mile. Agar unhone communication ko aur streamline kiya, toh wo better bana sakte hain apni service ko.