2 out of 52 of 5Verified purchaseSupport and communication
Support here didn't match what I was used to
Having experienced other remote workflow support systems, I found this one lacking in comparison. The communication felt slower and often less empathetic than what I’m used to, making some issues more frustrating. However, I will say that the telephonic support was at least reachable during stated hours, which is better than some services where you wait for days. Comparing them side by side, I found their assistance less proactive and more reactive, requiring more effort on my part to achieve resolutions. So while some aspects, like support availability, were acceptable, the overall support experience didn’t meet the standard I expected based on my previous experiences.